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Frequently Asked Questions
How much does a custom order cost?At present, there are no additional fees for custom orders until further notice. All of the details would be agreed beforehand, then I ask for 50% of the item cost up front as a non-refundable deposit. Once I have finished the product I will send you photos to confirm you are happy with your item, then all that remains is for you to send over the remaining half and any additional delivery fees that apply (all delivery fees would be agreed upon prior to any deposits being paid). As a rough guide, custom orders will be in the region of 10-20% over the item price.
How much is delivery?This varies depending on the size of the item. For planters, pedals, cymbals and things of a small/medium size, UK delivery is likely to be £11.99. For larger items such as snare tables and floor tom tables delivery is likely to be £16.99. Delivery of extra Large items such as bass drum glass topped coffee tables are likely to be £30.
Do you deliver internationally?If you would like a product delivered outside of the UK please get in touch to discuss delivery options. You can get in touch via the contact section of the website, email me at firstname.lastname@example.org or send me a direct message on Instagram @drumsbydarren.
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